Privacy Policy

1. Company Information

This Privacy Policy applies to Sellrise Limited ("we", "us", "our"), a company incorporated in Hong Kong with Business Registration Number 78104416, with registered offices at Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, Hong Kong. We operate the AI automation platform under the brand 21do, accessible at 21do.xyz.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and contact details when you register or book a demo
• Business information such as company name, size, and industry
• Payment and billing information processed securely via our payment providers
• Communications you send us, including support requests and feedback
• Usage data and analytics when you interact with our platform

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our AI automation services
• Process transactions and send related information
• Send service updates, security alerts, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve user experience
• Comply with legal obligations applicable in Hong Kong and other jurisdictions

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also disclose information when required by law or to protect the rights, property, or safety of Sellrise Limited, our users, or others.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. When you close your account, we will delete or anonymize your personal information within 90 days, unless retention is required by applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not function properly.

7. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict our processing of your data
• Request portability of your data in a machine-readable format

To exercise these rights, contact us at the address below.

9. International Data Transfers

Sellrise Limited is based in Hong Kong. If you are accessing our services from outside Hong Kong, please be aware that your information may be transferred to, stored, and processed in Hong Kong or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: